Terms and Conditions – OPSC

Terms and Conditions

Official Proteas Supporters’ Club Terms and Conditions

Welcome to Cricket South Africa website. The following are the rules or terms that govern the Official Proteas Supporters’ Club Programme (“OPSC”) from Cricket South Africa (“Cricket SA”).
Cricket South Africa is a non-profit company incorporated in accordance with the laws of South Africa (registration number 2002/00241/08) with its registered offices at 21 North Street, Illovo 2196, South Africa (“CSA”).

By registering for the Official Proteas Supporters’ Club you expressly agree to be bound by these terms and any other Cricket SA offering from time to time that you choose to purchase (collectively referred to as the “terms”).

Should you require any further information or have any queries, please contact us on helpdesk@opsc.co.za.

How to become an OPSC member?

Joining OPSC

You can become a member by:
Registering online at www.opsc.co.za and signing up to one of the 3 tiers.

Upgrade/downgrade tiers

Members can also login to their profile on www.opsc.co.za and upgrade or downgrade their membership online. Benefits already received, may be affected by downgrading.

Member cancellation policy

In case of membership cancellation, a member must e-mail their request to helpdesk@opsc.co.za before the 20th of the month. If the request reaches our offices after the 20th of the month, the member’s subscription fee for that month will in fact be processed.
Members can also login to their profile on www.opsc.co.za and downgrade to a Green (free) membership online.
Membership will still be valid until the last day of the month in which it was cancelled.

Membership Tiers

The OPSC has 3 different tiers:
• Gold
• Silver
• Green

Membership fees

Fees by tier

• OPSC GOLD membership is R59.00 incl VAT per month
• OPSC Silver membership is R29.00 incl VAT per month
• OPSC Green membership is free
Unless otherwise stated, all prices displayed are in South African Rand only.

Membership payment

Payment of the OPSC membership shall be made by means of a monthly subscription fee.
The first month’s fee must be paid for at sign-up through an online payment, which is a 3D secured payment. Thereafter your card number, which you provided on registration, will be debited on a monthly basis with the relevant tier membership fee.
By signing up to OPSC you irrevocably agree that we may debit your provided bank card on a monthly basis until such time that you cancel your membership and that you are responsible for ensuring that sufficient funds are available in the designated account to meet all monthly payments.
Monthly membership fees will be collected on the 28th of the preceding payment period month, every month.
In the event of the subscription fee not being successful on the 1st, your Protea Supporters’ Club Gold and/or Silver membership benefits will be suspended, pending payment and may at our election be cancelled.

If registration for OPSC takes place after the 15th of the month, the following month will be covered by that payment and your next payment will be debited in the month thereafter.

Card Acquiring and Security

Card transactions will be acquired for members via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Merchant outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Country of domicile

This website is governed by the laws of South Africa and Official Proteas Supporters’ Club chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Benefits of membership tiers

Gold membership

Members who sign up to the OPSC Gold tier, have access to the following benefits:

25% discount on tickets

This discount shall be limited to a maximum of 4 (four) discounted tickets per game and is applicable on domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.
The above discount shall only apply in respect of tickets purchased by visiting the Ticketpro website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters’ Club membership number and ID Number available when purchasing your tickets.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

One complimentary ticket for each ODI match

You are eligible for one complimentary ticket per ODI match. All tickets including complimentary tickets are subject to ticket availability.

Your complimentary ticket is not reserved, and the onus rests on the member to claim their complimentary ticket before event tickets sell out.

You can claim your complimentary by visiting www.ticketpros.co.za and following the OPSC button link to the OPSC ticketing area.

When purchasing tickets for an ODI match, the first ticket will automatically be allocated as your complimentary ticket. Other tickets will be subject to the relevant ticketing discounts.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

Two complimentary tickets for each Test match day

You are eligible for two complimentary tickets per Test match day. All tickets including complimentary tickets are subject to ticket availability.

Your complimentary tickets are not reserved, and the onus rests on the member to claim their complimentary tickets before event tickets sell out.

You can claim your complimentary tickets by visiting www.ticketpros.co.za and following the OPSC button link to the OPSC ticketing area.

When purchasing tickets for a Test match, the first two tickets will automatically be allocated as your complimentary tickets. Other tickets will be subject to the relevant ticketing discounts.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

Preferential ticket purchase period

Registered Gold Proteas Supporters’ Club members will receive a 7 day window period to purchase tickets before the public sales are released. This window period will be communicated and confirmed prior to the opening of ticket sales.

The above benefit shall only apply in respect of tickets purchased by visiting the website at www.cricket.co.za and logging in to the Ticketpro website (www.ticketpros.co.za) and is exclusive to International matches only.

New Balance discounts

Voucher can be redeemed by registering on the New Balance website and entering the discount code upon check out.
New Balance discount codes cannot be used in conjunction with an existing SALE or promotion running on the site.
Codes can only be redeemed once.

Some New Balance offers may carry their own specific terms and conditions. These will be stated on the New Balance website.

Silver membership

Members who sign up to the OPSC Silver tier, have access to the following benefits:

10% discount on tickets

This discount shall be limited to a maximum of 4 (four) discounted tickets per game and is applicable on domestic & international matches.

This discount shall only apply in respect of games played under Cricket SA (“CSA”) auspices.
The above discount shall only apply in respect of tickets purchased by visiting the Ticketpro website (www.ticketpros.co.za)

Please ensure that you have your Proteas Supporters’ Club membership number and ID Number available when purchasing your tickets.

This benefit excludes sponsored owned areas such as the MOMENTUM family area at all stadiums.

Preferential ticket purchase period

Registered Silver Proteas Supporters’ Club members will receive a 7 day window period to purchase tickets before the public sales are released. This window period will be communicated and confirmed prior to the opening of ticket sales.

The above benefit shall only apply in respect of tickets purchased by visiting the website and logging in to the Ticketpro website (www.ticketpros.co.za) and is exclusive to International matches only.

New Balance discount

Voucher can be redeemed by registering on the New Balance website and entering the discount code upon check out.

New Balance discount codes cannot be used in conjunction with an existing SALE or promotion running on the site.
Codes can only be redeemed once.

Some New Balance offers may carry their own specific terms and conditions. These will be stated on the New Balance website.

Benefit redemption

Benefits are attached to the registered member and no benefits are transferrable.

In order to receive the OPSC benefits a member must have a valid full paid membership.

In the event that ticket discount does not reflect during the booking process on www.ticketpros.co.za, members need to contact OPSC to resolve this. No refunds can be done after booking tickets.

In order to be eligible and to use any membership benefits, a member must have a fully paid valid membership on the day of redemption of the benefit.

In other words, in the event of membership lapse or cancellation –
• Complimentary tickets claimed for matches after last day of the membership will be cancelled
• Benefits available to a member will be cancelled on the last day of the membership
• Members will be liable for the discounted amounts received on any tickets bought where matches only take place after last day of membership

Ticketing purchase & Refund policy

By accepting these terms and conditions you also accept the terms and conditions on ticketing and ticketing refund is as per the Cricket South Africa website https://cricket.co.za

Competitions
Promotions and use of information

By entering a competition the Prize Winner and Entrants has given his/her written consent thereto, the Promoter has the right to publish the Prize Winner and/or Entrant’s name(s), photographs and entry responses (“soundbites”) (at no fee) in any advertising, promotional, print, point-of-sale or public relations material for a period of twelve (12) months from the date of the announcement of the Prize Winner.

The Promoter shall have the right to publish all messages submitted by Participants as part of their entry into the Competition (including that of the Prize Winner) in such media as may be decided by the Promoter.

Limitation of liability

All benefits provided by third party providers and Cricket SA, including its subsidiaries, directors and contractors shall not be liable for any non-delivery by, provision of defective goods or services by or misrepresentations made by any third party provider. Further, we do not endorse any benefits included in the Silver and Gold membership packages.
You agree, acknowledge, and understand that your use of our website, its content and any benefits are at your own risk. In no event will we be liable to you for any loss or damage of any kind in contract, delict (including negligence), statute or otherwise arising in connection with your reliance on or use of our site or the content thereof or benefits provided, save to the extent that such liability cannot be excluded by applicable law or the contrary is expressly stated.

Copyright and General

The site is owned and operated by Cricket South Africa and all content featured on the site, and in any Official Proteas Supporters’ Club communication, including but not limited to text, graphics, photographs, images, moving images, illustrations and software is owned by Cricket South Africa, its licensors and/or content providers.

CSA reserves the right, at its discretion, to change, modify, add, or remove portions of the Programme terms and conditions at any time. Please check these terms periodically for changes. Your continued use of the Site following the posting of changes to these terms (including the Cricket South Africa Privacy Policy) will mean you accept those changes.

The local Cricket South Africa website, accessible through the www.cricket.co.za site have similar privacy policies in place, but there could be some differences due to local regulations. We therefore encourage you to read the privacy policy of each cricket south africa site you visit.

Cricket South Africa shall not be liable for any errors or omissions within these terms and conditions.

Cricket South Africa reserves the right to final interpretation of these terms and conditions.

Privacy Policy

CSA will implement reasonable measures to ensure compliance with its obligations under Privacy laws in relation to personal information of members. Personal information of the members will only be used for the purpose of the Official Proteas Supporters’ Club and its related activities. As an additional service to Official Proteas Supporters’ Club members, CSA will periodically provide members with information on CSA products and services, or competitions.

CSA uses personal information for the purpose of managing and administering the Official Proteas Supporters Club, as described in these terms and conditions. For this purpose, the necessary master data of each member, as well as the member’s voluntarily given information will be securely stored.

Consent to use personal information including for marketing purposes.

You consent to:
• the processing of your personal information by the Official Proteas Supporters’ Club and Cricket SA, any of their operators, commercial partners, agents and sub-contractors (who may be outside South Africa) on the condition that they will keep such information confidential;
• the collection of your personal information from any other source to supplement the personal information which OPSC has about you;
• the retention by OPSC of your personal information for as long as permitted for legal, regulatory, fraud prevention and marketing purposes;
• OPSC using your personal information to send you information about products, services, and special offers from CSA and commercial partners that may be of interest or value to you;
• OPSC monitoring your activity on your membership number including spend on 3rd party promotions.
• You can opt out of receiving marketing material and special offers by advising us of your intention to do so, or even by terminating your Membership at any time. If you choose to terminate your Membership, then you will need to do so by advising us in writing. You can also opt out of receiving marketing material and special offers by registering a block on any registry which OPSC is bound by law to recognise. OPSC will not charge a fee to update this request on its systems. OPSC will give effect to any changes requested as soon as reasonably possible.
• Subject to applicable law, you may access the personal information OPSC has about you by contacting OPSC at helpdesk@opsc.co.za and request that applicable corrections be made or by making corrections and updates on the website (www.opsc.co.za)

Authority and Acknowledgements

You warrant that you have the necessary legal capacity and authority to agree to be bound by these terms.
You confirm that you have been given an adequate opportunity to read and have read and understood these terms and conditions; and you have read and are aware of all the terms and conditions printed in bold.

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