Where can I buy tickets and access my ticket comps and discounts?
Your ticket benefit can only be redeemed through Ticketpro, not at the stadium box office.
Visit Ticketpro and pick the cricket event that you’re interested in, and on that same page, under Parking/Packages/Programmes, click on the OPSC button and log in with your membership number and ID number (or temp ID where relevant).
You can then proceed to choose your seats (grandstand or grass) and when you click on checkout, there will be a line item in red at the bottom, showing your discount/comp summary.
Please be careful to not abandon payment (where relevant). Accepted payment methods on Ticketpro: Visa, Mastercard, American Express, Instant EFT. Instant EFT requires you to create a profile.
Make sure that you download a PDF of your tickets.
How do I access my New Balance benefit?
Where can I use my New Balance benefit?
Your New Balance benefit can only be redeemed through the New Balance online store.
Where to shop
Proteas kit: https://www.newbalance.co.za/men/sport/cricket/2015-2017-replica-kit
General (non-Proteas replica kit): https://www.newbalance.co.za
Where to find your vouchers
Please go to your OPSC profile and find the New Balance Partner Benefits section. Look for the All Products Discount and 2017 Proteas Kit Discount Get Voucher buttons. Only generate it when you’re ready to use the voucher.
Not sure about sizing?
If you want first want to try on the products you want to buy, we recommend you visit a New Balance store. See the list of stores here: https://www.newbalance.co.za/dealers. Just keep in mind, the discount is not available at the store; it must be redeemed through the New Balance online store.
– Don’t apply the code to your basket if you’re not ready to check out and pay immediately. Once you apply the voucher, the voucher is used.
– Only one voucher can be used at a time.
– Please use the general voucher code for everything non-Proteas kit
Do I still need a physical card?
The physical card is no longer required. When you log into your member account, you can access a digital card which can be presented if requested.
Why do I need to register again?
Our improved security requires you to confirm your details and authorise monthly membership payment
Where can I find my membership number?
Your membership number can be accessed from your profile page. You will need to log in with this membership number on the Ticketpro site in order to access your benefit.
I am having trouble with my Ticketpro booking
Please contact Ticketpro on firstname.lastname@example.org or 0861-008-277, Monday to Sunday 7am – 7pm and make sure to include your booking reference.
I want to upgrade or downgrade my membership
Go to the membership page and choose ‘Upgrade or downgrade your subscription’ and complete the steps that follow.
How do I cancel my paid membership?
Go to the membership page and choose ‘Upgrade or downgrade your subscription’ and select the Green (free) option.
I can’t register another account with the same email address
Each user account requires a unique email address
I want to change my personal member details
Browse to your profile, change your details and click ‘Save changes’ when done.
I want to opt out of email communication
Follow the unsubscribe link our emails or send an email to email@example.com.
When do early access tickets become available?
We will notify you as tickets become available, but tickets typically become available one week earlier.
I have another query
Please email us on firstname.lastname@example.org.